Privacy Policy

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At 10 MG Diagnostics, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services, website, or digital platforms.

1. Information We Collect

We may collect the following information to provide you with our services:

  • Personal details such as name, contact number, email, and address.
  • Medical details including booked tests, reports, and health information required for diagnostics.
  • Payment details for processing transactions (handled securely through payment gateways).
  • Technical details such as browser type, device information, and cookies for website improvement.

2. How We Use Your Information

Your information is used to:

  • Book appointments and conduct diagnostic tests.
  • Generate and deliver medical reports.
  • Communicate updates about bookings and results.
  • Improve our services and enhance user experience.
  • Fulfill legal or regulatory requirements.

3. Sharing of Information

We do not sell or rent your information. Data may only be shared with:

  • Authorized healthcare professionals and lab staff for conducting tests.
  • Technology or service providers who support our operations (bound by confidentiality).

Legal or regulatory bodies, if required by law.

4. Data Security

We follow strict security protocols to safeguard your data, including secure servers, restricted access, and regular audits. While we take all necessary precautions, no system is completely risk-free. Patients are encouraged to keep login credentials private.

5. Use of Cookies

Our website uses cookies to:

  • Remember user preferences.
  • Improve browsing experience.

Analyze website traffic and trends.
You may disable cookies in your browser, but some features may not work properly.

6. Data Retention

We retain personal and medical information for as long as necessary to provide services and comply with legal obligations. Once no longer required, data is securely deleted or anonymized.

7. Patient Rights

 As a patient, you have the right to:

  • Access your medical reports and personal information.
  • Request corrections to inaccurate details.
  • Request deletion of information that is no longer required.
  • Opt out of promotional communications.

8. Third-Party Links

Our website may contain links to third-party platforms (e.g., payment services). We are not responsible for their privacy practices. Please review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website with the date of revision.